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FAQ Organizer

Organizer member account and membership

To see the answer, click on the question


To see the answer, click on the question

About ITRA

ITRA is the largest trail running platform in the world.
We deliver the official Trail-Running world ranking, recognized by World Athletics. 

By joining us, you will be able to advertise your race on our international calendar & upload your race results to make all your competitors part of the Official Trail Running World Ranking.

Adding your races on our race calendar & uploading results on ITRA is FREE !  

You can also become a member (starting from 100€/year) and support our association action.
As a member, you'll benefits from additional exclusive services dedicated to race organizer:
- ITRA points & evaluation of your path
- Make your race part of the National League of your country 

Some key data : 
- 165 countries representes
- 11 000 000 annual page views on our website
- More than 2 000 000 runners ranked by our Performance Index
- 4 000 organizers accounts
- More
than 26 000 races joined ITRA since 2013 !

We hope to welcome you, your races & competitors soon !

Organizer member account and membership

To create an organizer account, please click on the following link

Once your organizer account created, you have two options of payment
The different membership options are available by clicking on this link.
Payment is possible by bank card or by bank transfer.

Your organization member subscription fee is based on the total income per annum from registration fees paid by runners for all trail-running races you organize during the year.
A tool is available here to help you calculate the fees.
Calculation detail: (Number of runners) X (bib price) for every races.

Annual Fee Annual budget for inscription (minimum) Annual budget for inscription (max)
100€ 0€ 20 000€
150€ 20 001€ 30 000€
200€ 30 001 50 000€
250€ 50 001 75 000€
300€ 75 001 100 000€
350€ 100 001 150 000€
400€ 150 001 200 000€
450€ 200 001 300 000€
500€ 300 001 50 000€
550€ 500 001  

 

Manage my runner profile



An ITRA account is mandatory to manage your race results.

1- Create an ITRA account for free or log in your account

2- Go to  https://itra.run/Runners/FindARunner or https://itra.run/RunnerSpace/MyAccount?manageresults

3 - Click on "Manage my results" button.


From there, you will be able to search by runner or by race : 

How to search with a runner name :


Note: If you do not find a runner profile with your name, try searching by inverting your surname and your first name, or by not entering your date of birth or nationality.
If you still can't find your result, try to search by race name

How to search by race


Note: Specify the race name by using key-word.
For example : Stranda Fjord Trail Race search by using the key word : Stranda
Narrow down the search to the year and country.
If the race you are looking for is not found, it means that it hasn't been registered on our website for the corresponding year. In this case, please contact the race organizer and ask him to register his race / forward him the following document containing all the guidelines to join ITRA ! 
Organizer guidelines

Once the request made, it will take a few days for our team to validate it.

Same as the previous question :

An ITRA account is mandatory to manage your race results.

1- Create an ITRA account for free or log in your account

2- Go to  https://itra.run/Runners/FindARunner or https://itra.run/RunnerSpace/MyAccount?manageresults

3 - Click on "Manage my results" button.

Once the request made, you'll have to wait a few days that our team approves the changes !

When a runner has taken part in a trail race, the race organizer can upload for free his race results. 

Uploading the results is the responsibility of the race organizer.

Once the result has been published, a runner file is created.

There are a number of reasons why you may not be able to find your file or that a result does not appear in your profile:

- The organizer has not uploaded the result file into his account? Check the results here or wait a few more days or contact the organizer.
- The race is not registered in our website? Please check our calendar
- You were omitted from the result list filed by the race organizer? Please contact directly the race organizer and ask him to update his result file.
- Your surname or first name, your date of birth and/or your nationality have been wrongly entered, resulting in the creation of a new runner file. You can manage all your results from here : https://itra.run/RunnerSpace/MyAccount?manageresults

The validation of the request for "linkage" may take a few days.

Once this has been done, you will have access to all your results.

Remember also to download an identity document into your account in order to validate your identity and have a full access to the management tool of your runner profile.

You can verify your identity here : https://itra.run/RunnerSpace/MyAccount

 

ITRA Points

Your ITRA points history is available on your runner account. Log in your account and click here: https://itra.run/RunnerSpace/Index 

The individual scores for the runners in this race may not yet have been computed (see tab "Statistics" on your profile page - if this still shows "not yet available", the calculation has not yet been done).

The result does not appear in your profile on itra.run because this page lists only your 5 best performances from the last 36 months according to the ITRA score.

The result that you are looking for has a lower score and is therefore not shown in your profile but does appear in your Track record.

To view all the results, click on the "Race Results" on your profile page.

This option is available only to holders of an ITRA account that is linked to the profile in question.

If necessary, carry out the steps given below for merging results.

 

ITRA Performance Index

 

If your score is shown as "not yet available", it means that the score has not yet been calculated.

Our statistician audits the listed races manually to check that the results are consistent. This final audit takes time and is the reason for any delays you may encounter between the publication of the results and of the scores for the race.

Please note that we process and publish results and scores in the following order:

"Elite" races (in order to update the world rankings); ITRA member races; Races with a large number of participants; and dependent on the date when the results are submitted to us, not the date of the race.

We apologize for any delay and, to the best of our ability, endeavor to ensure that your records are updated as quickly as possible

The result may already be linked to another ITRA account (one you set up earlier?). If this is the case, contact us by email at contact@itra.run

It is also possible that we could not verify that the result to be linked is yours because of inconsistencies in the information supplied.

Try uploading an ID to your account in order to validate your identity, then repeat the linkage request.

To verify your identity and upload your ID click on “My Runner Space” and then click on “My Account” and scroll down and click on “Verify your identity”.

If your request is still not accepted, contact us by email (contact@itra.run) with your username (ITRA account) and details of the profile to be linked. Please also attach proof (diploma or certificate) of your result in the race in question.

 

ITRA Membership



To become a member, you need first to create an account, from our homepage click on “CREATE AN ACCOUNT” button and then choose "I am a runner". If you have already an account, log in by clicking on "Sign in" then on your “My Runner Space” in the dropdown list clicking over your log in username and then go to “BECOME A MEMBER”.

To take out a runner insurance, you must be have an up to date membership.

To purchase the runner insurance, click here !

The General Conditions of Insurance can be found below:

Annual Contract: https://itra.assurinco.com/themes/itra/cgv/ITRA_Contrat_Annuel_4433_en.pdf


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I need a receipt
A receipt is available on your organizer space.
If you need a more detailed invoice, please send us all the information that you need to our e-mail address: contact@itra.run 
We will try to send you one as soon as possible
I have renewed my subscription but cannot access the services for members.
Payment by credit card are directly updated on your account.
Payment by bank transfer may take a few days to validate. We generally enter bank transfers on Mondays.


Create a race / Management of GPX files

How to enter my race on ITRA calendar?

Video tutorial to come

How do I create a new event?

Video tutorial to come

How to use the "Manage my tracks" page

Video tutorial to come

How to ask for a race evaluation

To have the course of your race evaluated, you have to either :

  • Subscribe to the "Organizer member offer": a yearly membership based on all your race registration budget. (starting from 100€)
    Once the membership's taken and for the current year, you can ask as many course evaluations as you wish during the validity of your membership. 

  • Pay for an "Evaluation offer": you can ask for the course evaluation of only one race at a fixed price of 100€.

Then, you need to :

  1. Create an event from your ITRA account
  2. Add race(s) to this event
  3. Link the course to the race (GPX format) and click on "Ask for evaluation" 

    VIdeo tutorial to come
What should I do if the course of my race changes?

In case of changes in the course, the organizer must update his GPX file and ask for a new race evaluation.

If the race is canceled, please kindly inform us by email : contact@itra.run


Race results

How to publish my race results on ITRA

To upload the result file of a race, your excel file must contain the required data:

  • Ranking of the runner
  • Time of the runner
  • Last name
  • First name
  • Full birthdate (JJ/MM/AAA)
  • Gender
  • Nationality

Any incomplete file may be refused.
More information about the required data on the mandatory result formatting guideline.

There are some mistakes on my result files, what should I do?

Different scenarios might happen : 

1) The mistake relates to the personal information of a small number of runners (First name / Last name / birthdate / nationality) 

  • Runners can fix themselves these errors by creating an account on our website. You can send them the following process (link will be available shortly)
  • You can send us the changes to be done by email (contact@itra.run), we will proceed with the updates required.

2) The mistake relates to the ranking or timing of a runner

Please upload again a full and corrected result file through your organizer account.

NB: For the current year, you can upload at any moment a new result file from your roganiser space.For the previous years, please contact us by email.
I can't manage to upload my result file, why?

Different filters can prevent you from submitting your result file.

In case of error, a message in red font shows you exactly which line of your excel sheet is incorrect.
You need to make all the necessary changes until the file is accepted by the system


ITRA points

How to obtain ITRA points for my race?

To obtain ITRA points, you must request a race evaluation.

It requires either an annual membership (starting from 100€)  or the payment of the evaluation offer (100€  per race)

How ITRA points are calculated?

For one stage races,

For races in a single stage race,the evaluation is the sum of the distance expressed in kilometers and a hundredth of the ascent/descent expressed in meters.  We speak about effort points.

Warning! Penalties are lowering the number of effort point in case of a too high number of  loop and/or aid station

What is the rule concerning aid stations?

Semi-autonomy if the number of aid stations is such that a race is not run in semi-autonomy, the number of effort points will be reduced

The average interval (AI) between 2 refreshment posts is calculated as follows: :

  • Distance = distance expressed in kilometers
  • Ascent gain/loss =a hundredth of the ascent expressed in metres
  • Number of aid stations =number of refreshment posts on the route (excluding start and finish)

The average interval = [Distance + (Ascent gain/100)] / Number of aid stations

  • AI is inferior to 13 and superior or equal to 11 : -10
  • AI is inferior to 11 and superior or equal to 9 : -15
  • AI is inferior to 9 and superior or equal to 7 : -20
  • AI is inferior to 7 and superior or equal to 5 : -25
  • AI is inferior to 5 : -30

Example of a 40km / 1500m+ course with 6 aids stations : 

AI = (40+ (1500/100)) / 6 = 9.16   The penalty would be of 15 effort points
The number of effort points retained would be: 55 - 15 = 40 effort points
The race course would obtain 2 ITRA points

What is the rule concerning loops?

Races in loops : for the race with multiple identical loops, the number of effort point will be affected according to the following rule :

  • 2 loops 1 round trip = no penalty
  • 3 loops = -10
  • 4 loops = -15
  • 5 loops = -20
  • 6 loops = -25
  • 7 loops = -30
  • 8 loops = -35
  • 9 loops = -40
  • 10 loops = -45
  • 11 loops or more = -50

 

Example of a 65km with 3500m vertical gain achieved in 5 loops of 13km : → penalty; : -20 → number of effort points retained: 100 – 20 = 80

Once awarded, are ITRA points definitive?

ITRA points awarded are definitive only if the course of the race evaluated corresponds exactly to the course followed by the runners on race day.

In case of mistake on the GPX file, or a last minute change of the course, it is up to the organizer to make sure that the new course offers the same number of effort points as the original course.

If any inconsistent datas or mistakes found in the original evaluation, ITRA reserves the right to make a new evaluation, readjust the data and potentially change the number of ITRA points awarded

How ITRA points are calculated for stage races?

Stage races are analyzed separately, with the additional criteria being the number of stages, the distance and the vertical gain of the longest stage.

The longest stage serves as the basis for calculating the number of effort points. For each additional stage, an additional coefficient is added

The number of points allocated to a race is the sole decision of the ITRA selection committee.

To create an organizer account click on the “Create an account” button at the top right of your screen, then click on “I am a race organizer” and then follow the steps.

If you don't have an account click on : "CREATE AN ACCOUNT" an then click on "I am on organizer". Fill in all the required information and then click on "Become a membre" and follow all the instructions to calculate your membership fee. Once the total registration fees know you can click on "pay by card" in front of the amount concerned. You can also pay by bank transfer (validation in 10 days for the transfer)

If you have already created an account, please log in to your organizer account and click on the "Organizer" page and then click on: "Become a member".

 

Your organization member subscription fee is based on the total yearly income from registration fees paid by runners for all trail-running races you organize during the year.

A tool is available here to help you calculate the fees.

The table below will help you to calculate the annual ITRA subscription fee.

Calculation formula:  Annual fee = (Number of runners) X (bib price)

Note: Please include all races you organize and wish to have evaluated in this calculation

Annual Fee

Annual budget for inscription (minimum)

Annual budget for inscription (max)

100€

0€

20 000€

150€

20 001€

30 000€

200€

30 001

50 000€

250€

50 001

75 000€

300€

75 001

100 000€

350€

100 001

150 000€

400€

150 001

200 000€

450€

200 001

300 000€

500€

300 001

50 000€

550€

500 001

 

A receipt is available to download in your organizer space.

If you need a more detailed invoice, please send us an email clearly listing all the information you require to be listed on the invoice: contact@itra.run

We will reply to you email with your invoice as soon as possible.

Payment by credit card is directly updated on your account.

Payment by bank transfer may take a few days to validate. We generally enter bank transfers on Mondays.

 

 

 

Click on the "Organizers" page and then click on "Manage my events" and then click on "Create a new event".


When your event is created, you can create races attached to this event. Once the races are created, they will appear in the ITRA calendar with your event just after your event is validated by our teams. This can take 1 to 2 business days.

Once your event has been created, click on “Access/ Edit event” button and then click on “Add a new race”.

"coming soon"

To have your race course evaluated:

  • Subscribe to the "Organizer member offer": this is a yearly membership starting from 100€. This fee is based on the total of your race(s) registration budget. (all races)

Once your membership has been validated, you can request as many course evaluations as you wish during the validity period of your membership.

Once you have selected your subscription method, you can complete in your race details in 3 steps :

  1. Create an event from your ITRA account
  2. Add race(s) to this event
  3. Link the course to the race (GPX format) and click on "Ask for evaluation"

If there are ANY CHANGES in the actual race course from the evaluated course, the organizer must update their GPX file and ask for a new race evaluation.

If the race is canceled, please kindly inform us by email: contact@itra.run

To upload the result file of a race, you must supply us with an excel file must containing the following data with the EXACT excel column heading.

Information

Excel File Column Heading

Finishing position of the runner

Ranking

Race time of the runner (hh:mm:ss)

Time

Last name

Last name

First name

First name

Full Birthdate (YYYY-MM-DD)

Birthdate

Gender

Gender

Nationality (NOT COUNTRY OF RESIDENCE)      

Nationality

City of residence (optional)

City

Race/ Bib Number (optional)

Bib number

 

Any incomplete file may be refused.

More information on the result file (data and formatting) can be found in the mandatory result formatting guideline.

1) If the mistake is in relation to the personal information of a small number of runners (First name / Last name / birthdate / nationality) you have two options

  • Runners easily can claim or fix these results themselves by creating an account on our website. You can send them the following link with will describe the process https://itra.run/register
  • You can send us an email clearly explaining the changes (contact@itra.run) and we will proceed with the required update.

2) The mistake is in relation to the ranking or finish time of one or more runners

Please re-submit the full and corrected result file through your organizer account.

NB: To make changes to the current year’s results, you are able to upload a new result file at any time using your organizer space. To make changes to a previous year’s results file please contact us by email.

To obtain ITRA points, you must request a race evaluation through the organizer space on our website.

The evaluation requires either an annual membership (starting from 100€)

Please note that the number of points awarded after the evaluation of your course may vary from 0 to 6. Simply requesting an evaluation does not guarantee the awarding of ITRA points.

Please use our  Itra points calculator (.xlsx) to simulate your race and find out how many ITRA points your race will gain

To ensure your results are complete and correct we have in place several filters that check your results file before it is accepted into the ITRA results database.

If there is a problem, a message in red letters will tell you precisely which row (line) of your excel sheet contains the error.

You will need to make ALL the necessary changes before the file is accepted by our system.

Please use our  Itra points calculator (.xlsx) to simulate your race and find out how many ITRA points your race will gain

 

For standard races (not a multistage race), ITRA uses a validated method to calculate the level of difficulty of a race and this method is based on the notion of ‘Km-effort’.
The total “Km-effort” of a race are calculated by taking into account both the distance and the elevation gain as follows:

 

Distance

1km = 1 Km-effort 

 Vertical 

+100m vertical meters = 1 Km-effort


Based on the number of Km-effort, each race is then classified according with its level of difficulty with ITRA Points ranging from 0 to 6 as follows:

 

ITRA Points

Km-effort

0

0 - 24

1

25 - 44

2

45 - 74

3

75 - 114

4

115 - 154

5

155 - 209

6

210+

If a race has a large number of aid stations in relation to the distance, it will be deemed to not require self-sufficiency and therefore, the number of effort points will be reduced

The average interval (AI) between 2 aid stations is calculated as follows:

  • Distance = distance expressed in kilometers
  • Ascent gain/loss =a hundredth of the ascent expressed in meters
  • Number of aid stations =number of refreshment posts on the route (excluding start and finish line)

The average interval = Number of effort points / Number of aid stations

Average Interval

Number of aid station penalty points

Equal to or greater than 13

No aid station penalty points

11.0 – 12.99

Minus 10 points

9.0 – 10.99

Minus 15 points

7.0 – 8.99

Minus 20 points

5.0 – 6.99

Minus 25 points

Less than 5

Minus 30 points

 

Example: 40km / 1500m+ course with 6 aids stations:

AI = (40+ (1500/100)) / 6 = 9.16   Penalty points = - 15 effort points

Effort points final = 55 - 15 = 40 effort points

This race course would obtain 1 ITRA points

No.
To have your race on the UTMB qualifying list, please go here : https://utmb.world/fr/apply

For a race with multiple identical loops, the number of effort point will be affected according to the following rule:

  • 1 or 2 loops / 1 round trip = no penalty
  • 3 loops = -10
  • 4 loops = -15
  • 5 loops = -20
  • 6 loops = -25
  • 7 loops = -30
  • 8 loops = -35
  • 9 loops = -40
  • 10 loops = -45
  • 11 loops or more = -50

Example: Race with 65km with 3500m vertical gain containing 5 loops of 13km

Effort points preliminary = 65 + 35 = 100

Penalty points = -20

Final number of effort points: 100 – 20 = 80

ITRA points are awarded based on the evaluation, therefore the actual race course must be exactly the same as the evaluated race course.

In the case of a mistake on the GPX file, or a last-minute change of course, it is up to the organizer to make sure that the new course contains the same number of effort points as the original course.

If incorrect data or mistakes are found in the information supplied for the initial evaluation, ITRA reserves the right to perform a new evaluation and therefore potentially change the number of ITRA points awarded.

If you are uncertain about this please contact us.

Stage races are assessed using a slightly different method, taking into account the number of stages, the distance and the vertical gain of the longest stage.

The longest stage serves as the basis for calculating the number of effort points. Each additional stage is evaluated based on its characteristics and an additional adjustment is added accordingly.

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